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    Terms Of Use

    By continuing to access and use this website/mobile application you confirm that you accept our terms and conditions of use set out below. If you do not accept the terms and conditions, you must leave this website/mobile application.


    Homeomead.com website and the mobile application is owned and provided by SIddharth Medicare (hereinafter "Homeomead"), if you need any information or have a complaint about this website/mobile application or any of our services please contact us by one of the following methods: Call: +91 6363996993 or write to us at support@Homeomead.com.

    Professional Standards

    The Homeomead service are rendered either from its own licensed premises or from the licensed premises of its associates / network pharmacies which are undertaken under strict supervision of the qualified and registered pharmacists. All pharmacists are bound by codes of professional ethics and conduct.


    By registering and using the services you agree that you are eighteen years and above and you are not debarred by any law to contract and you agree to have read and accepted the following terms and conditions: Visitors to this website/mobile application are required to register in order to use its facilities/ services. We are not under any obligation to accept a request for registration and reserve the right to suspend or terminate access at any time if your continued use is believed to prejudice us or other users. By registering to use this mobile application you confirm that the information you provide during the registration process is accurate and complete. You agree to update your registration details promptly if they change. All registration information you provide will be kept secure and processed in accordance with our privacy policy.

    Username and Password

    During the registration process you may be allocated, or invited to choose, your own username and password which will be unique to you. You are responsible for keeping your username and password confidential and for ensuring that they are not used by any other person.

    Offers, promotions, software and Downloads

    Homeomead and other third parties with whom we have a business relationship may occasionally promote their goods or services on mobile application or through other direct marketing initiatives or may make software and other materials available for you to purchase or download. Whilst we try to encourage third parties to offer good quality products, and services and materials at competitive prices we have no control over them or other third parties, we do not endorse the products or services they offer, or give you any assurance that they will be suitable for your needs. It is your responsibility to satisfy yourself in this regard and we have no liability in connection with the same. All promotions are for limited period and subject to special terms and conditions, which are in addition and not to the terms and condition stated herein.

    Calculation of Discount

    All discounts are calculated on the Abated MRP ("Abated MRP" mean the price excluding the Tax component). The bill payable by customer will include actual taxes calculated on Taxable Value ("Taxable Value" means Abated MRP minus the applicable discount). Tax is calculated after deducting discount from MRP. No discount is granted on taxes, as applicable and amended from time to time.

    Ownership of Materials and license terms

    This mobile application, the materials and software on it, or provided to you through it are protected by copyright, trade mark and other intellectual property rights and laws throughout the world and are owned by, or are licensed to Homeomead and/or third parties. You are permitted to display the materials on this mobile application on a computer screen/mobile screen and, save for restricted access documents, to download and print a hard copy for your personal use or for obtaining products or services from us provided you do not alter or remove any of the content or any part of the website/mobile application without our express permission to do so and that you do not change or delete any copyright, trade mark or other proprietary notices.

    You agree not to:

    Copy, reproduce, store (in any medium or format), distribute, transmit, modify, create derivate works from all or any part of this website/mobile application or the materials or software on it, or provided to you through it without our prior written consent (which may be given or withheld in our absolute discretion) Use this website/mobile application or any of the materials or software on it, or provided to you through it, for:

    1. Any unlawful purpose or in contravention of applicable law
    2. Commercial exploitation without our prior written consent
    3. Any purpose or in any manner that may give a false or misleading impression of us, our staff or our services
    4. Use, upload or transmit of:
      • Any material that is defamatory, offensive, obscene or otherwise unlawful, or which may cause offence or distress or which may affect or infringe the rights of any other person
      • Any device, software, file or mechanism which may interfere with the proper operation of this website or our systems
      • Establish a link to this mobile application from any other website, intranet or extranet site without our prior written consent
      • Decompile, disassemble or reverse engineer (or attempt to do any of them) any of the software or other materials provided on or through this website/mobile application
      • Do anything that may interfere with or disrupt this website/mobile application or our service.
      • Encourage or permit others to do any of the above. In the event that you do not comply with the above restrictions, any person affected by your actions may bring a claim against you and/or Homeomead. We will pursue a claim against you for any losses and costs (including legal costs) we may suffer as a result of your actions.
    Suitability of Materials

    We do not give any assurance that the materials provided or available to you on or through this website/mobile application are suitable for your requirements or that they will be secure, error or virus free and we will have no liability in respect of those materials.

    Mobile Application Availability

    This mobile application is provided free of charge and we make no guarantee that it will be uninterrupted or error free. We reserve the right to modify, suspend or withdraw the whole or any part of the website/mobile application or any of its content at any time without notice and without incurring any liability.

    Links from this Website/Mobile Application

    We may, from time to time, provide links from this mobile application to other websites that are owned and controlled by third parties. These links are provided only for your convenience and we have no control over and will have no liability in respect of those websites.

    Surveys, contests and referrals

    From time-to-time our site requests information from users via surveys or contests. Participation in these surveys, contests or referrals programs is completely voluntary and the user therefore, you have a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site. The terms and conditions for each survey and contest may differ or otherwise amended and cancelled at the sole discretion of Homeomead.


    We may monitor activity and content on this website/mobile application and may take any action we consider appropriate if we suspect you may be in breach of these Terms and Conditions including suspending, attaching conditions to or terminating your access and/or notifying the authorities or relevant regulators of your activities.


    We employ security technology as detailed in our privacy policy however, Internet transmissions are never completely private or secure and there is a risk, therefore, that any message or information you send to us from this website may be intercepted and potentially read by others. We will have no liability in respect of any transmissions you send to us and you do so entirely at your own risk.

    Accuracy of Information

    We take care to ensure that all information available on our website/mobile application about our business, services and any products mentioned is accurate. However, these are continually developing and, occasionally, the information may be out of date. Medical, commercial and legal practice change frequently and the content on this website/mobile application, in of any newsletters and in other items offering guidance have been prepared for general interest only and are not a substitute for specific medical, legal or other professional advice and should not be read or used as such. For accurate up-to-date information you should contact us and/or your doctor directly.


    Homeomead does not warrant or represent that the material on this website/mobile application is accurate, complete or current or that the website will be free of defects or viruses. Nothing contained in the pages of this website/mobile application should be construed as medical, commercial, legal or other professional advice. Detailed professional advice should be obtained before taking or refraining from any action based on any of the information or material contained in this website/mobile application or any communications provided to you as a result of your registration.


    We will not be liable for any loss or damage (in contract, negligence or otherwise) where:

    1. There is no breach of a legal duty of care owed to you by us
    2. He loss or damage is not a reasonably foreseeable result of any such breach
    3. Any loss or damage or increase in loss or damage results from a breach by you of these terms and
    4. conditions.

    Nothing in these terms and conditions excludes or limits our liability for fraudulent misrepresentation or for death or personal injury caused by our negligence. Nothing in these terms and conditions shall affect your statutory rights.

    Third Party rights

    Nothing in these Terms and Conditions is intended to nor shall it confer a benefit on any third party under the Contracts and a person who is not a party to these Terms and Conditions has no rights to enforce them.


    No delay or decision not to enforce rights under these terms and conditions will constitute a waiver of the right to do so and will not affect rights in relation to any subsequent breach. We reserve the right to change these terms and conditions at any time. The new version will be posted on this website/mobile application and will take effect immediately upon posting. If you use the website/mobile application after the new terms and conditions have come into effect, you will be indicating your agreement to be bound by the new terms and conditions.


    Registration for this service for prescriptions will take place on our mobile application.

    Prescriptions for persons other than yourself

    If the prescription is of a person other than yourself, you will need to have the authority of the person whose prescription it is to have it dispensed by us. By placing an order to dispense another person’s prescription you confirm that you have their authority to do so.

    Age restrictions

    We only accept Prescription Orders from customers who are 18 years old or over although they may order prescriptions for persons who are under 18. By placing an order, you confirm that you are at least 18.


    We accept Orders from registered address in the registered id and dispatch to addresses in selected locations in India.

    Binding Agreement

    No Prescription Order placed by you will be binding on us until we have confirmed the order to you by phone, email or in writing. We reserve the right to reject any order.

    Verification of Prescription

    When we receive an original prescription from you, we will verify it against the information provided to us at the time the order was placed. In the event that the information does not match with your original order, we may try to contact you using the information in your registration. If we cannot contact you and we are unable to dispense the item(s) on your Prescription Order we reserve the right to return your prescription to you.

    Delivery and Packaging Cost

    Normal delivery charges will apply as per Homeomead’s delivery policy in force at time of placing the order by you. In providing payment card details, you confirm that you are authorized to use the card and authorize us to take payment in full for the applicable prescription charges, postage and packing charges and any other charges, if any, that become due to us under these terms. Refunds, if applicable, will only be made to using the payment gateway and/or card originally used for payment.

    Discounts on selected products

    Discounts provided on the website/mobile application are on selected products. Discounts are not applicable on the following products and on any products so mentioned elsewhere on the website/mobile application:

    Non-availability/Suitability of products

    If any of the items on your prescription are not available, or are not suitable for dispensing through this service, we will try to contact you using the information in your registration to inform you about the same. Delivery of fulfilled prescriptions Prescription medicines will require a doorstep signature. Prescription items can only be dispensed once we have received your original paper prescription or online prescription from Homeomead registered doctor. All items are delivered to the address provided by you in your registration or to an alternative address if directed by you. You acknowledge and accept that items will need to be signed for on delivery and authorise any person at your chosen delivery address to sign for the items as your authorised representative. In the event that the packaging is opened after delivery, we will have no liability to you for lost or damaged items or for what third parties find out about you as a result.

    No Warranties

    Homeomead makes no warranty that:

    1. The application will meet your requirements.
    2. The application will be available on an uninterrupted, timely, secure, or error-free basis.
    3. The any results that may be obtained from the use of the application or any services offered through the Website will be accurate or reliable.
    4. Homeomead disclaims all warranties as to the accuracy, completeness or adequacy of such information
    Order, acceptance and Delivery

    Placement of an order either directly (in case of a repeat order or continuous drug administration as prescribed) shall constitute an agreement with us. All orders are subject to acceptance and confirmation of delivery date and time. Mere receipt of the prescription or an order either directly from you or from the registered medical practitioner does not amount to acceptance of your order nor guarantee that the drugs will be delivered as per your requirement within a specific time. All orders are subject to availability of stocks. Homeomead reserves the right & will dispense the drugs as per the prescription and issue a valid sale receipt.

    All orders made by the customers shall be subject to various laws, including Drugs and Cosmetics Act (as may be amended from time to time). We do not verify the authenticity of the orders placed by you, all drugs and cosmetics will be delivered through a delivery agent without disclosing your personal information or prescriptions in compliance with the applicable laws either directly to the patient or its authorized person. On delivery Homeomead shall be entitled to full payment for the same.

    Acceptance of the Goods

    We request you to verify the complete details and the documents provided to you, before acceptance of the Goods. Any complaints with regard to shortage of Goods, defects or otherwise will not be entertained by Homeomead once the same are accepted at the time of delivery.

    Notifications of Errors

    We request you to verify the complete details and the documents provided to you, before acceptance of the Goods. Any complaints with regard to shortage of Goods, defects or otherwise will not be entertained by Homeomead once the same are accepted at the time of delivery.

    Cancellation, return and Refund

    Please refer to our Return Policy for more details.

    Disclaimer: The User understands and agrees that all its interaction with the Physician with regard to any health issues, consultation, validation, unsatisfactory services etc. availed by the User under the above-mentioned clause A & B are between the User and the Physician and that at no point in time Homeomead shall be held responsible for the same. Further, notwithstanding anything contained herein, Homeomead shall not be liable for:

    1. Any medical negligence, prescription of any wrong medication or treatment on part of the Physician
    2. Any type of inconvenience suffered by the User due to a failure on the part of the Physician in providing the agreed services or to make himself/herself available at the appointed time, inappropriate treatment, or similar difficulties
    3. Any misconduct or inappropriate behaviour by the Physician
    4. Any medical eventualities that might occur subsequent to using the services of the Physician

    You must check all items dispensed to you and should not take any medication that appears to have been tampered with or which may have been dispensed in error. Failure to abide by this warning could seriously damage your health.

    Information Technology Act.

    Certain laws in India prohibit and impose restriction on use of the Website and you are advised to make familiar with those laws and not to post any information or messages that are, or that may be construed, as being malicious , defamatory, inappropriate, slanderous, pornographic or otherwise sexually oriented or that makes attacks on or the otherwise opines or comments on any individuals or groups of individuals, educational institutions or any other entities whatsoever (whether companies, firms, or any other institutions). You also agree not to post any information to which you do not have copyrights or other appropriate permissions to post in public forum. Your failure to comply with these terms may result in removal of your postings without prior notice to User. The IP address of all posts is recorded to aid in enforcing these conditions.

    Other Laws

    Certain laws require maintaining data with respect to the services, Goods and other personal information in prescribed formats and Homeomead will use all the information to the extent required in compliance with the applicable laws and as may be directed or amended from time to time.

    Force Majeure

    Homeomead shall not be liable and to the extent, that the performance or delay in performance of any of its obligations are prevented, restricted, delayed or interfered with due to circumstances beyond the reasonable control and without the fault or negligence of such Party, including but not limited to change in legislation, fire, flood, explosion, epidemic, accident, act of God, war, riot, strike, lockout, traffic or other concerted act of workmen and/or act of Government. Homeomead may at its sole discretion withdraw the services or Goods if a Force Majeure event occurs.

    Governing Law and Jurisdiction

    The Terms of Use Agreement are governed by and constructed in accordance with the laws of India, without reference to conflict of laws principles and you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts located in Belagavi, Karnataka, India.

    Terms of Use Agreement are governed by and constructed in accordance with the laws of India, without reference to conflict of laws principles and you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts located in Belagavi, Karnataka, India.